Put service at the heart of your growing business

How a small business can offer big support

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Get going in minutes

It's easy to get started. No setup time or installation required with our cloud-based offering. Get to done faster with time-saving tools like ticket views, approval workflows, and automation - all out-of-the-box.

Easier than your inbox

Don't lose track of a conversation with your customer. Move the conversation from the inbox to one queue in JIRA Service Desk so nothing falls through the cracks. Experience less back and forth and more resolved tickets.

Offer self-service

Help customers help themselves. It's the best way to scale support with a limited staff. Save time and reduce tickets with an integrated knowledge base. Add Confluence knowledge base for free; pay only for those who author content. High-fives all around!

JIRA Software

고객에게는 쉽게 도움을 요청하는 방법을 제시하고 에이전트에는 신속하게 인시던트를 해결하는 방법을 제공합니다.

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일을 완성하는 데 시간을 더 투자할 수 있습니다. 업무를 정리하고, 문서를 생성하고, 모든 것에 대한 논의도 한 곳에서 수행하세요.

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Built for small businesses

Managing a small business with limited resources and budget is a huge challenge. You need happy employees and happier customers to achieve extraordinary results. That's why putting service at the heart of your growing business is so important. But you can't deliver amazing service without the right tools. You need something you can get up and running easily, but that will also scale with your business. You need JIRA Service Desk - help desk software built for small businesses.

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The preferred tools for over
20,000 growing teams worldwide

“Thanks to Atlassian, we've been growing every day and developing state-of-the-art products.”

Philip Portnoy, Head of business solutions software development

“Not only has Atlassian enabled us to work faster and more efficiently, it's changed our company culture. We are more open and collaborative and we're able to get products out to customers faster.”

Brandon Cipes, VP of Information Systems

“Setup and customization took less than a day, and within 48 hours, our clients were submitting tickets via JIRA Service Desk.”

Andy Fleming, Founder and lead developer

Small businesses can be big in support

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